Cryptech V2 » black screen http://www.cryptech.com.au Solutions for computers and solutions for computers Wed, 06 Apr 2011 11:24:18 +0000 en hourly 1 http://wordpress.org/?v=3.2 Black screen after installing LogMeIn and restarting http://www.cryptech.com.au/troubleshooting/black-screen-after-installing-logmein-and-restarting/ http://www.cryptech.com.au/troubleshooting/black-screen-after-installing-logmein-and-restarting/#comments Wed, 20 Aug 2008 12:47:45 +0000 Tim Cinel http://www.cryptech.com.au/?p=38 It was suprising to see what I saw after installing LogMeIn on a new computer. Actually, it’s what I didn’t see that surprised me. The screen was completely black after windows finishes its loading screen.

Uninstalling and reinstalling didn’t fix the problem so I hit a certain search engine that I like to use to find a solution. Fortunately, somebody else had experienced the problem previously and it had been solved. Here’s the solution…

Fixing The Problem

Start the system in “Safe Mode” by tapping “F8″ key while the computer is starting, before the “Loading Windows” screen is shown. Select “Safe Mode” and press enter.

Once in safe mode, follow these steps:

Windows XP

  1. Click “Start > (Settings) > Control Panel”
  2. Double-click “System”
  3. Click “Hardware > Device Manager”
  4. Find “Display Adapters >LogMeIn Mirror” then Right-Click and click “Uninstall”

Windows Vista

  1. Click “Start > Control Panel”
  2. Double-click “Device Manager”
  3. Find “Display Adapters >LogMeIn Mirror” then Right-Click and click “Uninstall”

You may then need to reinstall your display drivers. Download the latest drivers from your display adapter’s manufacturer website.

Problem solved.

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